Legal Notice

Privacy Policy

Last updated: February 2026

1. Introduction

BBS Projects ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy notice explains how we look after your personal data when you visit our website (bbsprojects.co.uk) and submit an enquiry through our contact forms.

2. The Data We Collect

We only collect personal information that you voluntarily provide to us when submitting an enquiry. This may include:

  • Your full name
  • Email address
  • Telephone number (if provided)
  • Location or project address area (if provided)
  • Details of your residential project or enquiry message

3. How We Use Your Data

We use your personal data strictly for legitimate business interests in order to respond to your project enquiry, arrange an initial discussion, or assess the feasibility of potential works. We will never sell, lease, or distribute your personal data to third-party marketing lists.

4. Cookies & Analytics

Our website does not use tracking cookies or advertising pixels. We use Plausible Analytics to monitor overall website traffic and performance. Plausible Analytics is fully privacy-focused, cookie-free, and does not collect any personal data or persistent identifiers. For this reason, our site does not require an intrusive cookie banner.

5. Data Retention

We retain enquiry correspondence only for as long as necessary to fulfill the purposes for which it was collected, including answering your project queries and satisfying any legal or accounting obligations.

6. Your Legal Rights

Under UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have rights including:

  • The right to request access to the personal data we hold about you.
  • The right to request correction of inaccurate data.
  • The right to request erasure of your personal data.
  • The right to object to or restrict processing of your data.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk if you believe your data has been handled improperly.

7. Contact Us

If you have any questions about this privacy notice or wish to exercise any of your data rights, please reach out to us using our contact form.